China logs nearly 1 million consumer complaints in H1, with AI services a growing concern_我的网站
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中新网5月11日电 据联合国官网消息,当地时间10日,联大第十届紧急特别会议以143票赞成、9票反对、25票弃权通过决议,认定巴勒斯坦符合《联合国宪章》规定的联合国会员国资格,应被接纳为联合国会员国。 (ECNS) -- Consumer associations across China handled 985,928 complaints in the first half of 2026, down 1.01% from a year earlier. Of these, resolving 567,926 cases, helping consumers recover 447 million yuan ($66.2 million), the China Consumers Association said Wednesday. Complaints involving AI customer service increased as businesses expanded its use in product inquiries, fee explanations, marketing and after-sales support. Consumers reported misleading promises, difficulty reaching human agents and inaccurate AI-generated information. Secondhand trading platforms also remained a major source of disputes, with complaints involving counterfeit or refurbished goods, missing accessories and undisclosed defects. Complaints about online lending and other consumer finance services remained high, particularly over automatic charges made without clear consent. Some consumers said they were repeatedly charged membership or value-added service fees they had not authorized. 。决议据此建议安理会重新“从有利角度”审议巴勒斯坦以会员国身份加入联合国的申请。